Monthly Archives: February 2017

Email Automation Series- Post Purchase Product Review

Post Purchase Product Review Emails

Why You Should Have One

Most people now look to reviews before making any purchase from a purse to a new car. In today’s day and age, reviews are everything. Having your customers share their feedback on a recent purchase is not only useful to your other customers but also useful to you as a company. You need to be aware of what people are saying, whether good or bad, and take action on any items that need your attention through post purchase product review emails. On the flip side, customers are more likely to purchase your product or service if the rating is 5-stars. Win-win!

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Email Automation Series- Anniversary Emails

Anniversary Emails

Every six months or so, I’d receive an email from the beautiful Turks and Caicos resort my husband and I honeymooned at in October 2014, and every time that email came through to my inbox, I’d forward it to him with a “sad face,” and a comment saying, “let’s go back!” The email was sentimental and beautiful. The resort knew we went on our honeymoon there because we took advantage of a special honeymoon package. Finally, a couple months ago we decided to take advantage of that exclusive email offer and go back to our honeymoon spot! The anniversary emails did their job. The resort received a repeat customer and we received an amazing deal. Win-win!

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Ascent360 Headed to Scottsdale, Arizona

NSAA National Convention

NSAA National Convention and Tradeshow, Fairmont Scottsdale Princess, Arizona

Ascent360 will be headed to the NSAA National Convention in May! Are you interested in learning more about equipment, goods, safety, environment, and expanding the ski industry community? If so, then the NSAA National Convention and Tradeshow is the event for you or your company to attend. Learn about this ever changing business and how your company or brand can learn, adapt and grow to become a driving force within an industry so many are passionate about.

When: May 5-8, 2017

Where: Fairmont Scottsdale Princess, Arizona

If you plan on attending, please contact us for us to review our software with you, have a quick talk about what we could do for you, or to simply catch up over a cold beverage! We would be happy to fill you in on what we do for resorts like Mt. Hood, Wachussett and Stevens Pass, and how we could help you as well!

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Ascent360 Headed to Las Vegas

ShopTalk

 ShopTalk Retail and E-commerce Event – March 19-22, 2017

Ascent360 will be in Las Vegas, Nevada attending the ShopTalk Retail and E-commerce Event from March 19-22, 2017. 

ShopTalk is a retail and e-commerce event that holds numerous sessions featuring top leaders of well-known brands. The event at The Aria Las Vegas draws everyone in, from retailers and brands, startups, tech companies, investors, media and analysts. It covers each shopping phase from the customer’s discovery, to shopping, to buying products and services. Additionally, it covers how to change customer’s preferences and expectations and increase buying patterns through new learning the latest trends, technology platforms, and business models. With its 500+ CEOs and 200+ companies attending, learning, networking, and helping grow your business is inevitable.

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Email Automation Series – Loyalty Emails

Why You Should Have One

Ever signed up for a product or service just because you could get discounts if you were a member? That’s what a loyalty program is, and more than likely, around 20% of your customers make up 80% of your revenue. What does that mean exactly? It means that keeping those 20% happy and satisfied is extremely important to your business. Creating a loyalty email program can help you win them over and keep them coming back, but even a little can go a long way. Loyalty programs have two main functions: To incentivize and obtain new customers and to reward existing, loyal customers. Enticing and giving them something different and better than a regular customer is one of the easiest ways to grow your revenue and customer base. 

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