Author Archives: Laura Hazlett

Email Automation Series – Abandoned Cart Emails Are you leaving money on the table?

Are you Leaving Money on the Table?

Why You Should Have One

You may do a great job of helping customers along the sales process when they are in your store and ready to purchase, but what about if they are purchasing online? Are you hitting them during the process to make sure you aren’t losing a sale? According to Shopify, 67.45% of all shopping carts become abandoned before the sale ever goes through. These customers are hot leads and ready to act. Sending an abandoned cart email to remind these individuals that their items are still available, offering an incentive to buy,  or giving the feeling that their item will be lost if they don’t act now will help you secure sales that could have otherwise been lost. If you aren’t sending this type of email, you are leaving a lot of potential sales and revenue on the table.

Read more ...

New Product Enhancement: Audience Selector Putting Segmentation and Data Mining in the Hands of Marketing

Putting Segmentation and Data Mining in the Hands of Marketing

Customer segmentation and personalization is key in creating effective marketing campaigns, but creating different segments can be time consuming and difficult. Often the power of creating these lists lies outside of the marketing department and in the hands of technology who must create complex code to create such lists. Marketers need tools that allow them to do complicated data mining and segmentation in order to see who the customer is, create effective campaigns, and be able to execute these campaigns in a timely manner. Ascent360 has worked hard to make this a top priority in our software. We understand that importance of placing the power back with marketing and have launched a new version of Audience Selector that will help our clients do just that. With simple drag and drop software, list building is easier than ever. Look through your transactional, customer, and email data to easily build compelling campaigns such as a Lapsed Customer Winback or a Pre-Arrival/Post-Departure stream. With all of your data in one place, the segments you can create are endless.

Read more ...

Email Automation Series – The Welcome Email Why you should take the time to say "Hello"

Automation Series: All About the Welcome Email

Why You Should Have One

As mentioned in our previous, Email Automation blog post, a welcome email is one of the easiest and most beneficial emails you can create. A Welcome Email will have one of your highest engagement rates of any email as you are hitting the individual at the moment they are interested. This is your chance to welcome new subscribers, tell them the benefits of being on the list, set expectations and possibly convert an interest into a sale. This is your first impression, make sure it counts!

Catching them at their first interaction has also been shown to improve their engagement later on. According to a study by Return Path, a subscriber that reads the initial welcome email is far more likely to read future messages from the brand. Welcome emails are also read around 42 percent more often than promotional messages. This allows for a great opportunity to engage and convert your subscriber right off the bat. In addition, a welcome email can also help to improve list quality. If anyone unsubscribes, bounces or the email simply does not exist, you are able to remove these email addresses from your program, helping your deliverability rates down the road.

Read more ...

Ascent360 Headed to Nashville For the NSAA National Convention and Tradeshow

2016_Nashville_slide_web_lg_500x375.jpg

NSAA National Convention & Tradeshow – May 18- 21, 2016

Ascent360 will be in Nashville, Tennessee attending the NSAA National Convention and Tradeshow from May 18th through the 21st. One breakout session during the event will be on the Beginner Conversion project. Ascent360 is the technology powering this project. If you have time, please check out the session to find out exciting stats found during the project’s 2nd year. If you are in attendance, please contact us for to review our software, have a quick talk about what we could do for you, or to simply catch up over a cold beverage.

A little bit about NSAA:

The National Ski Areas Association is the trade association for ski area owners and operators. It represents 325 alpine resorts that account for more than 90 percent of the skier/snowboarder visits nationwide. Additionally, it has 472 supplier members who provide equipment, goods and services to the mountain resort industry.

NSAA analyzes and distributes ski industry statistics; produces annual conferences and tradeshows; produces a bimonthly industry publication and is active in state and federal government affairs. The association also provides educational programs and employee training materials on industry issues including OSHA, ADA and NEPA regulations and compliance; environmental laws and regulations; state regulatory requirements; aerial tramway safety; and resort operations and guest service.

The association’s primary objective is to meet the needs of ski area owners and operators nationwide and to foster, stimulate and promote growth in the industry.

Email Automation The Top Ten Automated Email Campaigns to Communicate and Grow Revenue

Email remains one of the most important forms of communication to your customers. While many companies are aware and executing bulk email sends, implementing email automation as part of your marketing strategy is what will separate your company from the rest. Behavioral marketing is the key to increased customer retention, loyalty, and revenue. If it is not already a part of your marketing strategy, it needs to be.

What is Email Automation?

Automated email campaigns are emails that send based off of a specific action. It could be signing up for your newsletter, making a purchase, visiting your website, or simply celebrating a birthday. These types of campaigns show significantly higher engagement rates with an increase in opens and clicks due to the relevant and timely content the email provides. The best thing about automated emails? Once you set them up, they continue to send when the defined action has been met without even lifting a finger. Want to learn more and find out a couple simple campaigns you can set up? Continue below!

Read more ...