Tag Archives: CDP

Case Study: Browse Abandonment Emails




We all want our customers to browse our site and find something they can’t live without the very first time. Unfortunately, that’s not always the case. According to Pew Research, 79% of people shop online or on their mobile device. Fortunately, because of this, getting a full-view of your customer and seeing who has browsed your website is possible and can provide extremely valuable information when converting prospects to customers. An Ascent360 customer utilized their customer data platform to first look at who was browsing then abandoning their website. The second part was to create a browse abandonment email campaign that led to incredible results.

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Is A Single Customer View Important?

unified customer view

Is a Single Customer View Important?

The need for a single customer view is growing due to companies’ growing desire to see every customer’s purchase behavior across all channels. This holistic view provides companies deeper insight such as demographics about who the customer is, when the purchase was made, the channel purchased through, and the list goes on. In an article written by CDP Institute creator David Raab, he expands on the need for a customer data platform (CDP). A CDP is specifically created for marketing purposes and communicating with customers in a more personal way through customized cross-channel campaigns. Remember, data’s just data until you use it!

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Upcoming Webinar: The Resort Playbook

The Resort Playbook: 10 Data-Driven Campaigns You Should Be Running 

When: Wednesday, June 14, 2017, 12:00 PM – 1:00 PM MST

Where: Sign up Here!              

With a limited amount of time and resources, it is hard for resorts to know which campaigns are the most critical to be launched first and how to use their data to set them up. In this webinar, we will talk through ten data-driven campaigns you should be running along with how to create them, and creative examples we love!

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Email Automation Series- Up-sell Drip Emails

Up-sell Drip Email Campaign

Why You Should Have One

Drip campaigns are a series of pre-written, automated emails sent to a group of existing customers. Adding an up-sell component to the drip campaign personalizes the email and allows the customer to see products or services that are similar or slightly above in value or price from what they already purchased. The goal of up-sell drip emails is to focus on existing customers and gain repeat purchases. By subtly suggesting the customer needs something else and sending a string of emails through a drip campaign, companies can work smarter by saving time and increasing sales.

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Ascent360 Partners with Bounce Exchange!

Ascent 360 is excited to announce our partnership with  Behavioral Marketing Cloud, Bounce Exchange (BounceX). The key to successful marketing is reaching the right people with the right message at the right time. With Ascent360 and BounceX, it’s easier than ever to maximize the marketing sweet spot. BounceX is a new, top 5 revenue channel for leading online retailers that include a behavioral ID engine, behavioral CMS, behavioral email, and behavioral audiences. BounceX and Ascent360 create a dynamic partnership in that BounceX tracks anonymous traffic on websites, turning those anonymous users into trackable contacts. Once those contacts are created and recognized, Ascent360 is able to load that data into our customer data platform and begin the journey of tracking and enabling highly targeted, omni-channel marketing strategies direct to customers and prospects.

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