Tag Archives: customer database

In The News: Marketing Tech Company Lands Venture Capital

DENVER BUSINESS JOURNAL – Ascent360, the Golden-based maker of marketing software, raised $1.9 million in seed-round funding it plans to use to spread the word about its technology beyond the active lifestyle and retail clients it has.

The 15-employee company announced the funding Friday. Backing came from Access Venture Partners, Nelnet, Bialla Venture Partners 2, Service Providers Capital, Rockies Venture Club and some private individual investors.

The company had expected to raise about $1 million but found more investor interest and the chance to have more resources to grow, said Scott Buelter, CEO of the three-year-old company.

Read more ...

Speaking at Outdoor Retailer Winter Market

Ascent360 is hosting an Educational Session!

Planning on attending the Outdoor Retailer Winter Market this year?  Scott Buelter, CEO of Ascent360, will be presenting on how to optimize marketing efforts to reach customers where they are spending their time.  Many companies currently market via traditional marketing channels such as Direct Mail and Email Marketing.  However, this session will discuss the best marketing tactics to reach customers through other channels such as Facebook and Google.  So, forget wasting your time and money on outdated marketing techniques that are ineffective and begin to modernize your advertising.  By optimizing your spend and extending your reach through more modern networks, you can dramatically reduce your marketing costs while increasing your revenue.

Read more ...

Email Best Practices Webinar

Attend the Email Best Practices Webinar presented by Bronto

Ascent360 and Bronto’s Email 101 Webinar

Learn how personalized email campaigns can increase conversions, earn customer loyalty and drive revenue for your brand.  Both Lynn Edgar, Channel Manager at Bronto Software, and Scott Buelter, President of Ascent360, are hosting a webinar on Tuesday, December 6th.  They’ll run through powerful strategies, simple tactics and results from successful, well-known online retailers.  Meant to enhance your current email campaign strategy, this session provides a whole new branding perspective.

Read more ...

8 Things You Probably Didn't Know About AscentCRM

8 Things you probably didn't know about AscentCRM

Today’s consumer is now firmly in control of their own destiny, having complete control over which companies earn the right to communicate with them through digital channels.  Abuse that trust and that right is removed with the click of an unsubscribe link.  The business world is swimming in an ever raising tide of customer data and that tide raises all ships.  AscentCRM works with companies large and small to help turn that data into insight.  Insight that ensures they are sending the right message, to the right person at the right time, thus maintaining that level of trust and turning relationships, with the right customers, into profit.

So, who is this company called AscentCRM you ask?  Here are some interesting things you may not know about us.

Read more ...

Personalized Communication is Key to Retention

PersonalizedComm_blog

As you might know, repeat customers are truly the foundation of your business. They account for significant chunks of the overall business earnings, and research shows that the average revenue per visit increases exponentially with each repeat visit. While these existing customers are already advocates for your brand, requiring less convincing to make another trip or purchase, with so much competition in the marketplace, special attention and personalized communications are essential in retaining them over a lifetime.

So where should a business start when it comes to converting a one-time purchaser to a repeat purchaser, and ultimately seeking to maintain that life-long relationship? Let’s start with how this valuable segment should be communicated with. Your best customers want to be treated as the best, and certainly differently than prospects. They are already familiar with and are fans of your brand, so avoid bombarding these contacts with generic, database-wide promotions that you would send to non-customers that you know nothing about. Keep them interested to avoid losing them as a subscriber and customer by making them feel special. Start by simply speaking to (not at) your best customers as you would greet a regular in your physical business: by utilizing their known information to personalize the conversation.

Read more ...